VIP Access FAQ

 

What items are available for purchase through VIP Access?
Each month, we will reveal a list of available items dedicated to our VIP Members on our website Rewards tab under VIP Access. We will also provide updates on Instagram and Facebook @unwindbottleshop.

Am I guaranteed a bottle if I sign up?
We strive to reward as many members as possible, but we do not have enough for all participating VIP Members as quantities are limited.

Am I limited to one bottle per event?
VIP Members are limited to purchase only one bottle per event.

If I am selected and purchase the allocation, does it affect my opportunity to get selected in future allocation events?
No, purchasing an allocation does not affect future opportunities. if you are in a Tier, you will automatically be included in all eligible events.

Do I need to purchase the bottle if I get selected?
No, you do not need to purchase the Allocated bottle.

Is there an opportunity to purchase Pappy Van Winkle and Buffalo Trace Antique Collection?
Pappy Van Winkle and Buffalo Trace Antique Collection items are only released once a year, but we will try our best to spread them throughout the year instead of one larger event at the end of the year. These bottles belong to our Unicorn Allocation Tier, which are exclusive to our Hazmat Members.

What are Bonus Points?
There are certain bottles that earn you bonus points in addition to the standard reward of 5 points per dollar, and you can earn these Bonus Points once per transaction. You can access this collection of bottles under the Rewards Tab.

Do I have a better opportunity to be selected to purchase Allocations if I spend more?
Every 2,500 points earned exceeding our Hazmat Tier (10,000 points) gives you an increased opportunity to be randomly selected. 

How do these events work?

Each month, we will have a list of allocations on our website with quantity and pricing (public) and a list of eligible VIP Members (private).

For the purposes of the Allocation Events, your Account Name, email address, and VIP Tier Status from our Rewards Software will be used to automatically generate lists of eligible VIP Members. These lists will be used in software to randomly select names based on our Order of Random Selection.

Order of Random Selection (most rare to least rare)

Unicorn Allocations: List will only include Hazmat (Tier 1) Members

Rare Allocations: List will include Hazmat (Tier 1) and Barrel Proof (Tier 2) Members, minus winners from Unicorn

We call out each and every selected name live in store. Those who attend the event in person and win get the opportunity to purchase the Allocation immediately. Those winners who do not attend in person will be sent an email and will have 48 hours to respond to claim their Allocation. We do not email non-winners. If you do not respond within 48 hours, you will forfeit your Allocation. You are not obligated to purchase allocations. After 48 hours, unclaimed allocations will go to Reallocation for Hazmat Members.

*VIP Program, Allocation Tiers, and all other features regarding Rewards are Subject to Change.

*Allocation List above includes most allocations we have received before. Allocations will be added as we get them.

*If you get selected to purchase a bottle, we will send you an email, and you will need to confirm by email if you want the bottle within 48 hours. You will have 30 days from the email to come to the store to purchase your bottle. If you are shipping, you will need to let us know, and you will need to pay for the bottle, shipping, and additional fees. Some rare bottles will require additional insurance fees. If we do not receive an emailed response within 48 hours, you will forfeit your bottle. If you do not purchase your bottle within 30 days, you will forfeit your bottle.