Whiskey Club FAQ
Find answers to common questions about our Whiskey Clubs, shipping, pickup, Members Only Offers, billing, and membership benefits.
How long do I have to pick up my club bottle?
If you select local pickup, you have 30 days from the date your order is ready for pickup.
After 30 days, a $10 per week storage fee may apply, up to a maximum of $40 per order.
Orders not picked up within 60 days may be cancelled in accordance with our Shipping & Order Policies .
Can I add other bottles to my club shipment?
Yes. Enjoy free shipping on eligible additional bottles purchased within 24 hours of your subscription charge.
If you would like to add bottles after the 24-hour window, contact us and we’ll let you know the available shipping options.
Special-order items may require separate shipping or additional processing time.
Can I join both the Store Pick Club and Discovery Club?
Yes. The clubs are separate and the selections do not overlap.
The Store Pick Club focuses on Unwind-selected store-exclusive barrels, while the Discovery Club is designed to introduce members to exceptional whiskeys from different producers.
Joining both is a great way to explore our Store Picks while also discovering other standout whiskeys.
How do Members Only Offers work if I belong to more than one club?
Each eligible subscription charge unlocks the opportunity to purchase one Members Only Offer.
If you have multiple eligible club subscriptions, each qualifying subscription charge may provide its own Members Only Offer access.
Availability is limited, and membership does not guarantee that a particular Members Only bottle will be available.
Does unused Members Only Offer access roll over?
No. Unused Members Only Offer access does not roll over.
Your access is tied to the applicable subscription period and resets with your next eligible subscription charge.
What happens if I cancel my Whiskey Club membership?
If you cancel after your current subscription period has already been charged, you will still receive the bottle you were charged for, but you will not receive the next subscription bottle.
Cancelling your membership also ends your active club benefits and any unused Members Only Offer access associated with the membership.
Cancellation may also affect your Store Pick Point System status.
What is the Store Pick Point System?
The Store Pick Point System helps us keep track of members who consistently participate in and support our Store Pick program.
The system helps determine eligibility for opportunities to purchase some of our rarer store-exclusive barrels at MSRP.
You can learn more about how it works here.
What happens if I join after a club release has already occurred?
If you join after a club release has already occurred, we may offer you an introductory bottle before your first regularly scheduled club release.
In most cases, we will contact you first before charging for an introductory bottle. Depending on timing and availability, you may instead begin with the next regularly scheduled club release.
What will the subscription charge look like on my account?
Subscription charges may appear under the name of the applicable Whiskey Club subscription rather than the name of the specific bottle selected for that release.
For example, a Store Pick Club charge may appear as “Store Pick Club Subscription – Quarterly Whiskey Club.”
*Club selections, schedules, benefits, Members Only Offers, Store Pick Point System rules, introductory bottles, and other membership features are subject to change.